HCC ONLINE FAQ

HCC Online FAQ

Q?

What should I do if I can't meet an assignment deadline?

A:

One of the best things about taking an online class is the flexibility of being able to study on your own schedule. Deadlines are set for online classes to keep you, the student, on track to finish the course on time. However, there are always times in life that you may hit a curve in the road, and it may be impossible for you to get an assignment turned in on time. In this case, your best plan of action is to email the instructor, let her know the reason you cannot meet the deadline, and give a specific date (no later than three days) when you will turn in the assignment. If you neglect to communicate your issues to the instructor, it may result in your assignment not being accepted at a later date.

Q?

How important is communication in an online class?

A:

Communication is the most important aspect of an online class. Because you do not meet in a face-to-face environment, the only way to get your questions answered or to share your thoughts with the class is through course mail and discussion board communication. 

Course mailing your instructor is of the utmost importance, since it is the only way your instructor will know if you are struggling with an assignment or are having problems keeping up with the course schedule.

The discussion board is a great way to share your views on a subject with the rest of the class. Just as you would participate in an active discussion in a classroom, the discussion board allows you to do the same thing in an online environment.

Q?

How do I post to the Discussion Board?

A:

If there is a discussion board available, it will be located within the lesson structure. So, for example, if you are working in Unit 1, week 1, there might be a discussion forum there.

To add a post, click on the "Compose message" button toward the top. Key in your" Subject" and your "Message" then hit the "Post" button at the top.

You can reply to other student's postings by opening up one of their posts and hitting the "Reply" button at the top of the post.

Q?

What is the etiquette of the Discussion Board?

A:

Discussion Board etiquette is no different than classroom etiquette. In other words, treat your classmates with respect, period.

To allow for orderly learning and discourse, students are to follow the rules of online courtesy, including refraining from use of sexist, racist, off-color, or demeaning language or behavior, sometimes referred to as "flaming." This is a college course and student vocabulary and word choice should be appropriate to a college classroom. Students will stay on-topic, handling non-class related matters over off-line posts.

Q?

How are discussions graded?

A:

In order to get full points for a discussion board, you must follow the directions from your instructor. Sometimes, it is required to post one original comment and reply to two of your classmates' postings. That is a total of three times you need to post per discussion item.

Discussion points are awarded based on the class grading scale and department policies. Sometimes, they are required and sometimes they are graded. Depending on your instructor, your individual postings may also be awarded points based on your input into the conversation. Frequently, if you simply state "I agree" or something equally as short and non-instructive, this will not receive as many points as a well thought out response that adds to the discussion postings.

While you may think discussion points are not as important as other assignments, this is untrue. Discussion points can either make your grade or break your grade (should you fail to participate in the discussions). In other words, final grades may be lowered by as much as two letter grades from non-participation. Discussion is an important percentage of online courses so participate wholeheartedly.

Q?

How often do I need to check the discussion board?

A:

You should be logging on to the discussion board throughout the week of the current discussion. It is extremely important that you stay on schedule with your discussion board postings. It does not do any good for you to reply to a classmate who has already moved on to the next discussion board topic - or the next week of assignments for that matter. In the same respect, if you post to a discussion late, no one will get to read your insightful posting, so post early and post often.

Some courses require a first post by a certain day of the week. Many courses will have a "post first" which means you must make your first post before seeing classmate posts.

Q?

How do I send an email to the instructor?

A:

On the ANGEL classroom homepage, click the "Communication" link. This will take you to another page where you'll click on the "Mail" link. This will take you into your email account.

To send an email message, click on the "Read and compose course mail messages" link in the left column, 2nd nugget of the page. This will take you to the screen where you will key in your course mail and indicate to whom you are sending it.

Click on the "Compose" link just above the System Folders box  (left column), then select "Add Recipients" to choose who you want to receive course mail. This will give you a list of students enrolled in the course and it will also give you the instructor's name alphabetically in the list. Click on the name of the person you to whom you wish to send a course mail, then click the "To ->" button at the bottom of the page, then click OK to get to a message area.

Key in your subject in the "Subject" box and then type in your message in the larger box below. When you are finished keying your course mail message, PROOF it, and then scroll down to the bottom and click the "Send" button.

Q?

How do I send an attachment via ANGEL Course mail?

A:

When your course mail is ready to send, scroll down to the bottom and click the "Attach files" link directly below and to the left of the message box. This will pop up a window where you can select the file directory on your computer. Locate the file you wish to attach and double click it. IMPORTANT STEP - Make sure you click the "Upload" button to the right. If you do not do this, the file you just selected will not be attached.

This will attach your file and your course mail is ready to be sent.

Q?

How do I check my grade?

A:

On the Course Homepage, click the "Grades" area. This will allow you to view your grade statistics

Please let the instructor know if you have a grade missing that you believe should be there or if there is a grade you feel is posted incorrectly.

Q?

When will I know my final grade for the course?

A:

Final grades must be posted to Records shortly after the semester ends. At the time grades are figured and turned in to the records office, you will be notified via ANGEL Course mail of your final course grade.

Q?

What is an Incomplete "I" grade, and why would I ever get one?

A:

An Incomplete grade gives the student an extra six weeks to complete the course. Incompletes are only given in the most extreme circumstances, and in order to receive an Incomplete, a student must request an Incomplete from the instructor.

Before you take this route, from past experience you should know that many students who ask for an Incomplete ultimately earn an F in the course for failure to finish the course within the allotted 6-week time frame. Do not ask for an Incomplete if you have no intention of completing the course. Do ask for an Incomplete if you truly believe it is your only option for completing the course with a passing grade.

Incomplete's are given at the discretion of the instructor, and just because you want one does not mean that it will automatically be granted.

Q?

How do I take an Exam or Quiz on ANGEL?

A:

Quizzes are associated with each chapter or unit that you complete for the course. They can be found within the lesson structure of your course. There is no longer an icon where all quizzes or tests are located - now they are in the chronological order of your course and should be located right where the assignments and other learning activities are covered.

The first time you open the quiz is when you need to take the quiz. Your quiz score comes from this first-time access. In some instances, you will not be allowed to view the quiz a second time. Other times, you may be allowed to view or even take the quiz again, but the score you receive will not count toward your grade in the course.

Q?

When I finished an exam, it did not automatically post my grade. Why?

A:

Exams or quizzes that do not have essay questions will automatically post a grade as soon as you submit your answers. However, exams that include essay questions must be graded by the instructor before a grade is posted to the system. This allows the instructor to read your answers to the essay questions and award points based on the validity and thoroughness of your answers.

If you would like your exam graded (that has essay questions) in an expedient manner, you need to let the instructor know that you have completed the exam. The system does not automatically notify the instructor that there is an exam to grade