CAMPUS STORE FAQ

Campus Store FAQ

Q?

What do I need to have in order to purchase/find my textbooks in the Campus Store?

A:

Students must have a student ID card and a class schedule to purchase textbooks. Our bookshelves are organized alphabetically by the course ID, which is listed on the class schedule. Without the schedule, it can be very difficult to find the correct textbooks.

Q?

What methods of payment does the Campus Store take?

A:

Cash, credit card, debit card, check, money order. We do not take American Express.

Financial aid. This could include some or all of the following: Grants, loans, scholarships (excluding book scholarships). Please use DragonZone to view your financial aid or contact the Financial Aid office to see if you qualify. Financial aid can be used to purchase any items in the store, including textbooks, clothing, school supplies, etc.


Book scholarship. A student can be awarded a book scholarship through one of the departments on-campus (ex: Athletics, Admissions, Fine Arts, etc). Book scholarship students must come into the Campus Store to sign a contract before they can charge books to their scholarship. Book scholarships can only be used to take out required textbooks for the classes a student is currently enrolled in. Clothing and other supplies do not qualify.


FACTS payment plan. You will need to fill out the FACTS online enrollment form at www.MyCollegePaymentPlan.com/hutchinson prior to coming to the Campus Store to purchase textbooks. FACTS accounts can be used to purchase any items in the store, including textbooks, clothing, school supplies, etc.


Third Party Pay. With this payment method, a company or organization has set up an account with the business office so they can pay for your textbooks. This is how an employer pays for a student’s textbooks. Please make sure the business office has received all necessary paperwork prior to coming to the Campus Store to purchase textbooks.

Q?

Do I have to come into the Campus Store to purchase my textbooks?

A:

It depends on how you are paying for your textbooks.

Book scholarship students must come into the Campus Store in Hutchinson to sign the book scholarship contract before they can take textbooks out on a book scholarship. Books cannot be shipped to a book scholarship student.

If you are paying with credit card or e-check, you can order your textbooks online. Log in to DragonZone at https://dragonzone.hutchcc.edu/ics/ and click the “My Books” tab. You should be able to add textbooks to the cart and then it will ask for payment information. If you would like to pick up your order in-store, you will need to select Pick-up. You will have 10 days to pick up your order. If you want them shipped, there will be a $15 non-refundable shipping fee added to your order.

If you are using financial aid, FACTS payment plan, check, money order, or third party pay, you can choose to have your books shipped to you. You will need to go to the Campus Store website at http://www.hutchcc.edu/campus-store and click on Order Forms. Select Textbook Order Form. Fill the form out, save it on your computer, and email or fax it to the email address or fax number listed on the form. (If you are having issues getting the form saved on your computer, try copying the form to a Microsoft Word document and saving it that way.) We cannot ship your order until we have received payment.

Q?

Can I rent my textbooks?

A:

Yes, we have a rental program at the HCC Campus Store. Titles and prices vary from semester to semester. For an up-to-date list of rental books, go to the Campus Store website at http://www.hutchcc.edu/campus-store and click on Textbook Rental. Click Rental Titles and Prices in the lower right-hand corner.

The rental program does require the student to come into the Campus Store in Hutchinson to sign a contract. To read the Terms of Agreement, go to http://www.hutchcc.edu/campus-store/textbook-rental.

Books can be rented for full-length fall, spring, and summer semester classes.

High school students are not eligible to use our rental program.

Q?

How do I contact the Campus Store?

A:

You can call us at 620-665-3517 or email us at campusstore@hutchcc.edu.

Regular Business Hours*:
Monday – Wednesday 8:00 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:00 AM – 4:30 PM

*We may have extended hours at certain times throughout the year. Please see the announcement boards on our website for specific details.

Q?

What is the Campus Store’s refund policy?
 

A:

We staple the refund policy to your receipt. You may also find it at http://www.hutchcc.edu/campus-store/textbooks. Please contact the Campus Store if you have specific questions.

Receipt is required for all refunds and exchanges!

Q?

Why aren’t all of my textbooks covered by my book scholarship?

A:

Book scholarships cover textbooks that can be re-used in future semesters. Lab manuals, workbooks, and other consumables cannot be reused, so they are not eligible for scholarship. In addition, a textbook must be used for 9 semesters in order to be book scholarship eligible.

Q?

What are the benefits of purchasing my textbooks from the Campus Store?

A:

•    If an instructor changes a book after the class starts, the student can exchange it for the correct book (see refund policy for additional information on deadlines http://www.hutchcc.edu/campus-store/textbooks)

•    If a class is canceled by the college, the student can return the book for a full refund (see refund policy for additional information on deadlines http://www.hutchcc.edu/campus-store/textbooks)

•    The Campus Store is owned and operated by Hutchinson Community College for the benefit of our community. All proceeds from our operations are returned to the college.

Q?

How does the Campus Store choose what books to sell?
 

A:

The Campus Store does not decide which textbooks to use. Your instructors and the head of the department are responsible for the textbook selection. Once they have made a decision, they tell the Campus Store which books to order. The Campus Store encourages faculty to make their decisions early so that we can find more used copies and keep them on-hand.